How to Appeal Your R370 Rejection | Full Details

Millions of South Africans rely on the Special Relief of Distress (SRD) grant to survive, but what happens when your application is REJECTED?

The good news is that you have the right to APPEAL the decision, and we’re here to guide you through the process.

Why Was My SRD Grant Application Rejected?

There are many reasons why your SRD grant application may have been rejected, including:

  • Incorrect or incomplete information
  • Failure to meet the eligibility criteria
  • Receiving other government financial assistance

How to Appeal Your SRD Grant Rejection

Don’t give up hope! Here’s how to appeal your SRD grant rejection:

  1. Visit the ITSAA website: Start the appeal process by visiting the Independent Tribunal for Social Assistance Appeals (ITSAA) website.
  2. Enter your details: Enter your South African ID number and the cell phone number used during the application process.
  3. Verify your account: Click “Send Pin” and wait for an SMS with a verification code. Once you receive the pin, enter it and click “Submit.”
  4. Select the appeal month: Choose the month for which you are appealing.
  5. Choose the reason for appeal: Select the reason for your appeal from the provided options.
  6. Submit your appeal: Click “Submit” to complete the appeal process.

What Happens Next?

  • If your appeal is successful, you will receive an SMS notification.
  • If you don’t hear back within 90 days, you can check the status of your appeal online.

SRD Grant Eligibility Criteria

To qualify for the SRD grant, you must:

  • Be a South African citizen or hold an asylum seeker/special permit.
  • Be unemployed.
  • Not receive any other social grant or government financial assistance.
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